Cookie Policy (Draft for Review)
This draft Cookie Policy explains in plain language how SFBT uses cookies and similar technologies on SFBT.co.uk. It is provided for information only and is not legal advice. Please review and adapt it with a legal professional if needed.
SFBT is a sole trader business based at Unit 7 Wheatcroft Business Park, NG12 4DG, United Kingdom. We offer memberships and online courses in Solutions Focused Brief Therapy to visitors and customers in the UK. If you have any questions about this policy, you can contact us at imran.innovatesolutions@gmail.com.
1. What are cookies and similar technologies?
Cookies are small text files that are placed on your device (for example, your computer, tablet or phone) when you visit a website. They help the site recognise your device and store certain information about your visit, such as your preferences or items in your basket.
Similar technologies may include tools such as pixels, tags or local storage that work in a comparable way. In this policy, we refer to all of these as “cookies” for simplicity.
2. How SFBT uses cookies
We use cookies to support the core functioning of SFBT.co.uk and to make it easier for you to explore membership options and online courses. Some cookies are strictly necessary for the site to work. Others may be optional and used only if you choose to allow them.
3. Necessary cookies (essential for the site to work)
These cookies are needed for SFBT.co.uk to operate securely and reliably. They do not store more information than is required for their purpose.
We use necessary cookies to:
- Remember your login details while you are signed in to your SFBT account.
- Maintain your membership session so that you can move between pages without having to log in again each time.
- Keep track of your selections during checkout, including your chosen membership or course and any required billing details.
- Help protect the site and your account from misuse, for example by supporting security and fraud prevention tools.
Because these cookies are essential for the functioning of the website and for providing services you have requested (such as creating an account, logging in, or completing a purchase), they cannot be switched off through our website’s controls.
4. Payment-related cookies and Stripe
We use Stripe to process payments for memberships and online courses. When you make a payment, Stripe may set its own cookies or use similar technologies to:
- Enable secure payment processing.
- Prevent fraud and protect against unauthorised transactions.
- Support compliance, security and performance of the payment service.
These cookies and technologies are controlled by Stripe, not by SFBT. For more detail about how Stripe uses cookies, please see Stripe’s own cookie or privacy documentation on stripe.com.
5. Optional analytics or marketing cookies
From time to time, SFBT may choose to use optional cookies to better understand how people use the site or to share information about our memberships and courses in a more focused way. These may include analytics or marketing cookies.
If we enable optional cookies, we intend to:
- Use them only where they are genuinely helpful for improving the site, content or services.
- Ask for your consent where required before setting them.
- Provide clear information about what type of cookies they are and what they do.
We will not set any optional analytics or marketing cookies on your device unless and until we have the appropriate settings or consent in place. We will also not sell information collected via cookies to third parties.
6. How you can manage cookies
You can manage cookies in several ways:
- Your browser settings: Most web browsers allow you to view, delete or block cookies through their settings. These settings are usually found under “Privacy” or “Security”.
- Device controls: Some devices or operating systems offer additional tools to manage cookies or similar technologies.
- Any on-site controls: If we implement a cookie banner or preference centre on SFBT.co.uk, you will be able to use it to adjust optional cookie settings (for example, turning analytics or marketing cookies on or off).
Please note that necessary cookies, as described above, are required for the site to function and cannot usually be fully disabled without affecting how the site works.
7. What happens if you disable cookies?
If you limit or block cookies using your browser or device settings:
- You may not be able to log in to your SFBT account or stay signed in as you move between pages.
- The checkout process for memberships and online courses may not work correctly or may fail.
- Certain preferences may not be saved, meaning you may need to re-enter details more often.
- Some pages or features may display incorrectly or become unavailable.
If you have any questions about how cookies affect your use of SFBT.co.uk, you are welcome to contact us using the details below.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example if we introduce new site features, begin using new types of cookies, or if legal requirements change. When we make significant changes, we will update the date of the policy and, where appropriate, highlight the update on SFBT.co.uk.
9. How to contact us
If you have questions or concerns about this Cookie Policy, or about how SFBT uses cookies more generally, you can contact:
SFBT
Unit 7 Wheatcroft Business Park
NG12 4DG
United Kingdom
Email: imran.innovatesolutions@gmail.com
This document is intended as a calm, clear explanation of our current approach to cookies and similar technologies. It should be reviewed and adapted as needed to reflect the actual cookies and tools in use on SFBT.co.uk.