Terms and Conditions (Draft for Review)
This page sets out the draft Terms and Conditions for the SFBT website (SFBT.co.uk). It is provided for information only and does not constitute legal advice. These Terms are a working draft and should be reviewed and approved by a qualified legal professional before use.
1. Who we are
SFBT is a sole trader business based at Unit 7 Wheatcroft Business Park, NG12 4DG, United Kingdom. The website SFBT.co.uk provides online courses and memberships related to Solution Focused Brief Therapy (SFBT) for customers in the UK.
You can contact SFBT by email at imran.innovatesolutions@gmail.com.
2. Status of this document
This document is a draft for review. It is intended to give a clear, plain-English outline of how SFBT intends to operate the website and services. It may not cover all legal requirements for your particular circumstances. Do not rely on this draft as legal advice. It should be checked and, where necessary, adapted by a suitably qualified legal adviser before being treated as final.
3. Educational nature of SFBT content
All courses, memberships, articles, videos and other materials provided by SFBT are for educational and informational purposes only. They are designed to help you learn about Solution Focused Brief Therapy approaches and ideas.
Nothing on this website, and no SFBT course or membership content, is medical, psychological, psychiatric or other therapeutic advice or treatment. It is not a substitute for medical care, counselling, psychotherapy, crisis support, supervision or other professional services. If you have concerns about your mental or physical health, or the health of someone you work with, you should seek support from an appropriately qualified professional or service.
SFBT does not guarantee any particular therapeutic, clinical, professional or personal outcome from using the website, courses or memberships.
4. Using the website
By accessing or using SFBT.co.uk you agree to use the website lawfully and responsibly. You agree that you will not:
- Use the website in a way that breaks any applicable law or regulation.
- Try to gain unauthorised access to any part of the website, server or related systems.
- Introduce viruses, malicious code or other harmful material.
- Use the website in a way that could damage, disable or overload it, or interfere with other users.
SFBT may update, suspend or withdraw parts of the website for maintenance, improvements or other reasons. Reasonable efforts will be made to maintain availability, but continuous or error-free access cannot be guaranteed.
5. Accounts, memberships and your responsibilities
To access certain courses or membership areas you may be asked to create an account and provide accurate, up-to-date information. You are responsible for keeping your login details confidential and for all activity that takes place under your account.
If you believe your account has been compromised, you should contact SFBT as soon as possible using the contact details above.
Memberships may include ongoing access to materials, events or community spaces. Any specific membership terms (such as duration, renewal or cancellation arrangements) should be clearly explained at the point of purchase and will form part of your agreement with SFBT. This draft document does not set detailed commercial terms.
6. Course and membership access; permitted use
When you purchase an online course or membership from SFBT you are granted a personal, non-transferable licence to access and use the content for your own learning and professional development. Unless clearly stated otherwise in writing, you may not:
- Share your login details with anyone else.
- Copy, record, download (beyond any options provided), redistribute, resell or publicly display the content.
- Use the content to create your own courses or training materials that compete with SFBT.
- Represent SFBT content as your own original work.
Where course or membership access is time-limited, this will be explained at the point of purchase. SFBT may update or replace materials from time to time to keep them current and relevant.
7. Intellectual property
Unless clearly stated otherwise, all content on SFBT.co.uk is owned by or licensed to SFBT. This includes text, videos, audio, images, graphics, downloads, course structures and branding.
You may view and use the content as allowed by these draft Terms for your own learning. You may not copy, distribute, adapt, publish, or create derivative works from the content without prior written permission from SFBT, except where this is allowed by law.
8. Acceptable behaviour in interactive spaces
Some memberships or courses may include live sessions, forums or other interactive spaces. SFBT aims to create a respectful, constructive learning environment that reflects a focus on strengths and possibilities.
When participating in any SFBT community or live session, you agree to:
- Treat others with respect, even where views differ.
- Avoid abusive, discriminatory, harassing or otherwise harmful language or behaviour.
- Maintain appropriate confidentiality and avoid sharing identifiable client information.
- Use examples responsibly and in line with your own professional and ethical obligations.
SFBT may moderate, edit or remove contributions, and may suspend or end your access to interactive spaces if your behaviour is considered inappropriate, without any obligation to provide a refund, where permitted by applicable law and any specific commercial terms in place.
9. Payments, pricing and Stripe
Payments for SFBT courses and memberships are processed securely by third-party payment providers, which may include Stripe. By making a payment you may also be subject to the terms and privacy practices of those providers.
Course and membership prices, any applicable taxes, and any discounts or promotions will be explained at the point of purchase. SFBT does not invent or guarantee any particular price in this draft document. Prices and offers may change from time to time.
Any information about cancellation rights, refunds or cooling-off periods should be clearly presented during the checkout process. This draft document does not set detailed refund or cancellation policies and these should be confirmed with legal advice.
10. Availability and changes to services
SFBT aims to provide reliable access to online courses and membership content. However, access may occasionally be interrupted or limited for reasons such as maintenance, technical issues or factors beyond SFBT's control.
SFBT may add, remove or change features, content or services from time to time to keep improving the learning experience. Where a material change affects something you have already purchased, SFBT will seek to act fairly and reasonably, taking into account any specific terms agreed with you at the time of purchase.
11. Links to third-party websites
The SFBT website may contain links to third-party websites or resources. These are provided for your convenience or to share further learning opportunities.
SFBT does not control and is not responsible for the content, security, accuracy or practices of any third-party websites. Following a link to a third-party website is at your own discretion and risk, and you should review the terms and policies of those sites.
12. Limitation of liability
To the extent allowed by law, SFBT will not be responsible for:
- Any loss or damage that could not reasonably be foreseen when you started using the website or purchased a course or membership.
- Any loss or damage that arises because you have not followed instructions or guidance provided.
- Loss of profits, business, opportunities, goodwill or anticipated savings.
- Any temporary interruptions, delays or errors in website availability.
Nothing in this draft section is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.
13. No guarantee of outcomes
SFBT content is designed to support learning and reflection. However, SFBT does not promise or guarantee that using the website, completing any course or joining any membership will lead to particular therapeutic results, improvements with clients, professional opportunities, qualifications, registrations or career outcomes.
14. Suspension or termination of access
SFBT may suspend or terminate your access to the website, courses or memberships if there are reasonable grounds to believe that you have:
- Seriously or repeatedly broken these draft Terms or any specific course or membership rules.
- Engaged in behaviour that is abusive, harmful or significantly disruptive to others.
- Misused SFBT content or intellectual property.
Where appropriate, SFBT may give you notice and an opportunity to address concerns, but this may not always be possible, for example in urgent situations. Any suspension or termination will be handled in a way that aims to be fair and proportionate in the circumstances and in line with applicable law.
15. Governing law and jurisdiction (draft assumption)
Because SFBT is based in the United Kingdom and serves UK customers, this draft assumes that any agreement between you and SFBT, and any dispute or claim that arises in connection with it, will be governed by the laws of England and Wales. It also assumes that the courts of England and Wales would have non-exclusive jurisdiction over such disputes.
This is an assumption for drafting purposes only and should be checked with a qualified legal adviser.
16. Changes to this draft
SFBT may update this draft Terms and Conditions document from time to time, for example to reflect changes in services or legal requirements. Where a final version is adopted, the date of the latest update should be shown clearly at the top of the page.
17. Contact details
If you have questions or comments about this draft Terms and Conditions document, or about SFBT courses and memberships, you can contact:
SFBT
Unit 7 Wheatcroft Business Park
NG12 4DG
United Kingdom
Email: imran.innovatesolutions@gmail.com